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About fkiQuality

Consulting, education and software for operational excellence, since 2004

We help companies deliver what their customers want faster, with higher quality and at lower cost. The consulting work finds and removes the causes of a problem, and the education leaves the skill to do that in your own people. The software then keeps the process in view after the project ends.

A map of the Americas and the Middle East with orange dots on client locations in North America, South America and the Middle East
Client locations across the Americas and the Middle East.
What we believe

Why operations come first

We believe that operational excellence is the basis for sustained company prosperity. Prosperity starts with excellent operations and requires the contributions of all employees.

  • Delivering goods and services that customers want—faster, with higher quality and lower costs.
  • Using methods that fit each problem: Lean, Six Sigma, simulation, design of experiments, data analytics, and organizational change.
  • Building internal capacity for long-term change through education and coaching.
Our approach
Software for High Quality and PerformanceFor plant-wide automation, visibility, and governance. Start with our mobile and PC apps and grow to our enterprise solutions.
Operational ExcellenceSolving the fundamental operational problems across all sectors and functions.
Education to SustainCreating internal capacity through executive, manager, and certification programs.
The road to prosperity
Operational excellenceReduce costsRaise productivityIncrease market share Sustained company prosperity Stay in businessProvide jobs Operationalexcellence Reducecosts Raiseproductivity Increase marketshare Sustained company prosperity Stay in business Provide jobs
Adapted from the chain reaction in W. Edwards Deming’s Out of the Crisis: each improvement in operations feeds the next link, up to a company that stays in business and provides jobs.
Francisco Pulgar-Vidal, President of fkiQuality
Leadership

Francisco Pulgar-Vidal

President, fkiQuality

  • Consultant for clients in manufacturing, construction, oil & gas, consumer packaged foods, retail, automotive, financial services, education and government.
  • Led projects to improve operational results with clients in the Americas, Europe and Asia.
  • Lean Six Sigma Master Black Belt.
  • MS Industrial Engineering, Northern Illinois University; MBA, University of Illinois Urbana-Champaign.

Experience & credentials

20+ yearsIndustry & consulting experience per consultant
GlobalProjects across the Americas, Europe and Asia
1000sProfessionals trained in Lean Six Sigma

Tell us what you are working on

Whether you need software, consulting, or education, we’re here to help your organization achieve operational excellence.