About fkiQuality
Consulting, education and software for operational excellence, since 2004
We help companies deliver what their customers want faster, with higher quality and at lower cost. The consulting work finds and removes the causes of a problem, and the education leaves the skill to do that in your own people. The software then keeps the process in view after the project ends.

What we believe
Why operations come first
We believe that operational excellence is the basis for sustained company prosperity. Prosperity starts with excellent operations and requires the contributions of all employees.
- Delivering goods and services that customers want—faster, with higher quality and lower costs.
- Using methods that fit each problem: Lean, Six Sigma, simulation, design of experiments, data analytics, and organizational change.
- Building internal capacity for long-term change through education and coaching.
Our approach
Software for High Quality and PerformanceFor plant-wide automation, visibility, and governance. Start with our mobile and PC apps and grow to our enterprise solutions.
Operational ExcellenceSolving the fundamental operational problems across all sectors and functions.
Education to SustainCreating internal capacity through executive, manager, and certification programs.
The road to prosperity

Leadership
Francisco Pulgar-Vidal
- Consultant for clients in manufacturing, construction, oil & gas, consumer packaged foods, retail, automotive, financial services, education and government.
- Led projects to improve operational results with clients in the Americas, Europe and Asia.
- Lean Six Sigma Master Black Belt.
- MS Industrial Engineering, Northern Illinois University; MBA, University of Illinois Urbana-Champaign.
Experience & credentials
20+ yearsIndustry & consulting experience per consultant
GlobalProjects across the Americas, Europe and Asia
1000sProfessionals trained in Lean Six Sigma